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Proactive Preventative Maintenance: How IoT and Field Service Management Software Helps
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Proactive Preventative Maintenance: How IoT and Field Service Management Software Helps

Agile, Big Data, Business Continuity, Business Intelligence, Call Centre, Cloud Computing, DevOps, Field Service, Governance, IoT - Energy Management, IoT - Energy Management - Data Aggregation, IT systems implementation, Large Scale Change, Master Data Management, Operational Efficiency Initiatives, Operational Review, Quality Assurance, Transformation, Uncategorized

Proactive Preventative Maintenance: How IoT and Field Service Management Software Helps

FieldElite, our mobile workforce management software, has been key to [...]

What Heijunka is & How it Smooths Call Centre Production
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What Heijunka is & How it Smooths Call Centre Production

Call Centre, Heijunka, Kanban, Operational Efficiency Initiatives, Six Sigma, Uncategorized

What Heijunka is & How it Smooths Call Centre Production

The Japanese word Heijunka, pronounced hi-JUNE-kuh means ?levelling? in the [...]

By finola.brady|2020-09-03T06:58:46+01:00September 3rd, 2020|Call Centre, Heijunka, Kanban, Operational Efficiency Initiatives, Six Sigma, Uncategorized|0 Comments

What Kanban can do for Call Centre Response Times
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What Kanban can do for Call Centre Response Times

Call Centre, Kanban, Uncategorized

What Kanban can do for Call Centre Response Times

When a Toyota industrial engineer named Taiichi Ohno was investigating [...]

By finola.brady|2020-09-03T06:58:36+01:00September 3rd, 2020|Call Centre, Kanban, Uncategorized|0 Comments

Using Pull Systems to Optimise Work Flows in Call Centres
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Using Pull Systems to Optimise Work Flows in Call Centres

Call Centre, DevOps, Kanban, Uncategorized

Using Pull Systems to Optimise Work Flows in Call Centres

When call centres emerged towards the end of the 20th [...]

By finola.brady|2020-09-03T06:58:10+01:00September 3rd, 2020|Call Centre, DevOps, Kanban, Uncategorized|0 Comments

A Business Case for Sharing
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A Business Case for Sharing

Call Centre, Operational Efficiency Initiatives, Uncategorized

A Business Case for Sharing

We blogged about sharing services in a decentralised business context [...]

By finola.brady|2020-09-03T06:55:22+01:00September 3rd, 2020|Call Centre, Operational Efficiency Initiatives, Uncategorized|0 Comments

Denizon 2 months ago

RT @CitiesForum_org: "...To be #resilient and thriving requires a comprehensive, forward-looking approach to #watermanagement that builds o…

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RT @leitrimcoco: Energy saving tips for 'working from home'.... If you are concerned about increased energy bills, there are many simple st…

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Cloud Security Denizon have you covered. #cloudsecurity

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RT @H2020EE: 5⃣ years ago, the #ParisAgreement with the aim to limit #globalwarming was drafted!🌍💚 Check out all⚡️#H2020EE #Energyefficienc…

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Importance of Field Service Management Software for Mobile Working

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Benefits of Integrating IoT and Field Service

Owing to the complexity of its definition, many people loosely

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