When was the last time you checked your technology spendings against your IT infrastructure’s contribution to the bottom line? Chances are, what’s happening underneath all those automated processes, expensive hardware, and fancy graphical user interfaces is not doing your bottom line any good.
The operational review holds the key to keeping your company on top. But what really is an operational review? And how does it fit into a company’s goal of staying ahead, or at the very least, at par with competition?